Family-Owned. Precision-Driven. Built on Trust.
At Crown Creations, We Treat You Like Royalty is our mission, not a marketing phrase.
The Crown Creations Story
Crown Creations was founded in January 1996 by James and Rhonda Thomas with a simple belief: quality over quantity. What began with one local dentist, zero employees, and no money in the bank was built through vision, hard work, and an unwavering commitment to craftsmanship. From the very start, every case was treated with care, accountability, and respect, values that continue to define Crown Creations today.
Crown Creations was built on craftsmanship and leadership long before digital workflows became standard, and we’ve continued to lead through innovation without ever sacrificing quality.
Certified Dental Laboratory (CDL) since 1990
Family-owned and operated since 1996
Active National Association of Dental Laboratories (NADL) member since 2013
Leadership involvement in the Oregon Association of Dental Laboratories (OADL)
We were among the first dental laboratories in the U.S. to adopt advanced milling technologies, including early Circon Wet Milling systems. Our lab has been at the forefront of technology adoption:
One of the first dental laboratories in the U.S. to utilize Circon Wet Milling
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Among the first in the Pacific Northwest to introduce titanium milling for authentic Straumann custom abutments
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Early private purchaser of the Roland 43W Titanium Milling Machine, enabling in-house OEM Straumann abutment milling
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Today, Crown Creations remains family-owned and operated, with the second generation of the Thomas family actively involved in daily operations. The lab proudly employs over 20 team members across locations in McMinnville and Redmond, Oregon, while manufacturing all restorations in-house at its McMinnville headquarters.
Nearly three decades later, the mission remains unchanged: to invest time in every case, respect every doctor, and support the best possible outcome for every patient without ever compromising quality.
Meet the Team
James Thomas, CDT
Founder & Master Technician
James Thomas has been a Certified Dental Technician since 1990, bringing over 35 years of experience to Crown Creations. His leadership helped shape the lab’s foundation of integrity, precision, and accountability. James has served in multiple executive roles within OADL, including President (2014–2015), and continues to uphold the craftsmanship standards that define the lab today.
Max Thomas
Max Thomas is a second-generation technician and co-owner of Crown Creations Inc. From the age of five, Max was raised in the dental environment. Before he was given a handpiece and the opportunity to manage his family’s business, he earned a Bachelor of Science degree at Western Oregon University. With a major in Business Administration and a minor in Entrepreneurship. With over 15 years of experience, he specializes in fixed implant restorations, full-mouth rehabilitation, and bringing top-tier communication to both clinicians and fellow laboratories. He leads with a positive, can-do attitude and pushes his team to do the same.
As a Key Opinion Leader (KOL) for multiple companies in the dental industry, Max is known for his high-energy presentations and authentic approach to topics such as in-house milling of custom titanium abutments, AHA digital workflows, and the real-world economics of capital equipment.
Featured in the 2018 IDT Magazine “The Next Generation Speaks”.
Served as President of the Oregon Association of Dental Labs (OADL) in 2020 and 2023.
DevRight Speaker Development Series Graduate (2026) - “The Road Map to Owning It”
Co-Owner | Vice President | General Manager | Implant Specialist
As a DevRight grad, Max is actively involved in education and professional development within the dental laboratory and restorative dentistry community. His speaking engagements focus on real-world workflows, implant systems, materials, and predictable outcomes, grounded in daily lab experience.
LMT Lab Day Chicago
February 19–21, 2026
Location: Hyatt Regency, Chicago
LMT Lab Day Chicago is the largest international gathering of the dental laboratory community in North America and widely considered the premier global event for dental technology. Celebrating its 41st anniversary in February 2026, the event brings together more than 4,500 dental technicians, lab owners, and clinicians from around the world.
LMT Lab Day West
May 15-16, 2026
Location: Garden Grove, California
LMT Lab Day West is the largest dental laboratory technology show on the West Coast, serving as a premier regional stage for innovative products.
1st Session: The Real-Deal Economic Impact of Capital Equipment
2nd Session: Pre-Milled Abutment Blank Workflow
Sponsor: Straumann
Co-Presenter: Charles Banh (Owner/Technician at Ceramics West Dental Lab)
Presentation Title: FDA-Cleared Pre-Milled Abutment Blank Workflow
Sponsor: Straumann
Co-Presenter: Charles Banh (Owner/Technician at Ceramics West Dental Lab)
Additional events will be added as they are confirmed.
Rhonda Thomas
Co-founder & Retired Superstar
While Rhonda Thomas has stepped away from the day-to-day responsibilities of the business, passing the operational torch to her younger son Cody, her DNA is in every single corner of Crown Creations.
From day one, Rhonda did it all. Accounting? She handled it. Production? She was in a microscope applying stain and glaze on crowns. Logistics? She was out making the deliveries. As the business grew, Rhonda ensured our scalability never faltered, balancing the needs of new employees and an expanding client base. She built the rock-solid foundation that we stand on today.
These days, Rhonda is putting that trademark Crown Creations energy into new passions. If you can’t find her dominating the local competitive tennis circuit, she’s likely busy maintaining her yard. She has officially traded workplace invoices for tennis trophies and beautiful garden views - living proof that legends never truly retire, they just find new courts to conquer.
Cody Thomas
Office Coordinator
Every great family business needs a secret weapon, and ours is Cody. Officially, he is our Office Coordinator. Unofficially, he is our resident finance guru, HR champion, and tech implementation wizard all rolled into one.
Whether he's walking a client through an account statement, streamlining workflows through our lab management software, or spearheading the design of the very website you’re reading right now, Cody ensures excellent customer service is at the heart of everything we do.
Cody brings a truly travelled pedigree to our team. After graduating from the University of Oregon, focusing on Psychology, Business, and Spanish, he continued his education in the UK, earning a Master's degree in Human Resource Management from Keele University. Payroll, information technology, or general workplace mysteries—Cody has it completely covered.
Our Approach to Partnership
We believe the best restorations are created through collaboration, not transactions. Our partnership philosophy is built on:
Open doctor–technician communication
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Education and planning support
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Digital and analog workflow expertise
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Predictable turnaround times
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We don’t outsource, overpromise, or cut corners. We work alongside dentists to make their processes more efficient and their outcomes more reliable. All implant components are milled in-house, Made in America, and produced under one roof in McMinnville, Oregon.
Frequently Asked Questions
If you didn’t find what you were looking for, don’t hesitate to reach out. We believe open communication leads to better outcomes, and we’re always happy to help.
General Questions
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Crown Creations is a dental laboratory. We design and fabricate crowns, bridges, implant restorations, and other dental prostheses that are later placed by a licensed practitioner.
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No. Crown Creations does not provide dental treatment, diagnoses, or procedures. All dental care must be performed by a licensed practitioner.
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Crown Creations Headquarters
1015 NW Adams St., Suite #200
McMinnville, OR 97128 -
For general questions, email us at: admin@crown-creations.com
For faster assistance, phone calls are always welcome at: (503) 435-1119
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Yes. We’re happy to answer general questions about materials and processes. For medical or treatment questions, we’ll always direct you back to your dentist.
You can reach our general email at admin@crown-creations.com.
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Yes. Patients and dental professionals may schedule a lab visit or tour in advance to learn more about our manufacturing processes and meet the team!
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Yes. While our lab is based in McMinnville, Oregon, we serve dentists nationwide.
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We use high-quality, trusted dental materials sourced from leading manufacturers in the US. We do not use low-grade or shortcut materials. Visit our Products & Services Page for a full list of the products and materials that we use.
For Patients
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Yes. Patients have the right to request which dental laboratory their dentist uses. If you’d like your restoration made by Crown Creations, simply ask your dentist to work with us.
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No. By law, dental restorations must be placed by a licensed dentist. Crown Creations fabricates the restoration that your dentist will place.
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No. Crown Creations supports your dentist but does not replace them. Your dentist is the only professional who can diagnose, treat, and place your restoration.
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A Custom Shade Appointment is a short visit—typically 10–15 minutes—where we work with you to fine-tune the color and appearance of your restoration so it blends naturally with your other teeth.
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If your dentist recommends a custom shade, simply call us at (503) 435-1119 to schedule your visit.
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We’ll discuss your preferences, take photos or references as needed, explain the process, and answer your questions. All information is shared directly with your dentist.
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Material selection is ultimately determined by your dentist based on your clinical needs, but we’re happy to explain options and answer questions about the materials being used.
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Yes. All information gathered during a lab visit or shade appointment is communicated directly back to your dentist.
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Some cases include digital or virtual previews that show how your restoration may look once completed. Your dentist can let you know if this is part of your treatment plan.
For Dentists & Dental Office Staff
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Getting started is simple. Review our Case Gallery and Products & Services, download our Price List, and submit a case using our Lab Slip (Rx). If you have questions before sending your first case, we’re happy to connect.
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We collaborate with a wide range of professionals, including but not limited to:
General Practitioners
Oral Surgeons
Prosthodontists
Periodontists
Endodontists
Cosmetic & Aesthetic Dentists
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Our Price List is available as a free PDF download directly from the Dentist Hub—no login or form submission required.
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You can send physical impressions directly to our address! We know this process well. Please be sure to include our Lab Slip (Rx) with as much information as possible. Alternatively, cases can be submitted digitally through your intraoral scanner platform. We accept both forms.
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Yes, this is one of our specialties. Crown Creations provides planning support, consultations, and step-by-step guidance for complex implant cases, aesthetic cases, and full-mouth rehabilitation workflows. We have you covered!
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We offer a comprehensive range of materials, including:
Zirconia
Lithium Disilicate, or “e.max”
Porcelain Fused to Metal (PFM)
Gold and other specialty alloys
Titanium (custom abutments, implant components)
Composite materials
Resin
Plaster
PMMA provisionals
All materials are sourced from trusted manufacturers and selected for performance and predictability.
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Yes. We mill authentic implant components in-house for most major systems, including Straumann, Nobel, Zimmer, BioHorizons, MegaGen, Neoss, Neodent, and many others.
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We are open to all digital platforms, including but limited to:
3Shape Trios
iTero
Carestream
MeditLink
Shining 3D Dental
DS Core (cclsirona@gmail.com)
To locate us in your system, search using:
Email Address: design@crown-creations.com
Zip Code: 97128If you can’t find us in your intraoral system, feel free to reach out to us for assistance.
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Turnaround guidelines are available via our Monthly Scheduling Calendar, which helps offices plan patient appointments based on restoration type.
Standard turnaround times are included in the Price Sheet for each individual product for your reference.
If you are not certain about the schedule or need to inquire about getting a case back sooner than the standard listed turnaround time, please call our main phone number.
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Yes. All cases include free 2nd day shipping to and from Crown Creations.
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We utilize shipping services from FedEx and UPS. Please let us know which carrier you prefer!
All shipping requests submitted through our Shipping Portal are fulfilled via UPS only. FedEx is not available through the portal at this time.
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Payments and account-related inquiries can be managed through our Payment Portal or by contacting:
accounting@crown-creations.com -
Provide the patient with the Custom Shade Appointment Form and have them contact us directly to schedule.
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Warranty and remake policies for both Fixed Restorations and Removable Restorations are available as downloadable PDFs in the Dentist Hub.
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Contactadmin@crown-creations.comfor case questions, photo sharing, scheduling, and general support. If the matter is more time-sensitive, please call us at (503) 435-1119. We will take care of you from there.
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Contact admin@crown-creations.com for general questions, photo sharing, and scheduling.
Contact design@crown-creations.com for design and file upload support.
Contact accounting@crown-creations.com for questions about invoices, statements, payment portal, and account support
If your questions is time sensitive, please call us at (503) 435-1119 and we will assist.
Let’s Build Something Together
Whether you’re exploring a new lab partnership or looking for a team that values precision and communication as much as you do, Crown Creations is here to support you.